Webinar Description

Maximizing Care and Efficiency: The Financial and Operational Benefits of Integrating Doulas in Hospice Agencies

Hospice agencies are facing increasing demands: high caseloads, staff burnout, and the need to balance quality care with financial sustainability. End-of-life doulas offer a creative, cost-effective solution.

This webinar explores how integrating doulas into hospice care can enhance patient and family satisfaction, reduce staff strain, and improve operational efficiency. Participants will learn the role and scope of end-of-life doulas, examine multiple strategies for integration—ranging from volunteer programs to contracted or salaried roles—and consider the financial and organizational benefits of adopting this model.

By the end of the session, attendees will walk away with practical approaches for bringing doulas into their agencies in ways that are flexible, sustainable, and aligned with regulatory and financial priorities.

Meet Your Guide

Carla Archuletta, LPC/MHSP-S, FT, NCC

Presenter

Carla Archuletta

Carla Archuletta is an experienced clinician, educator, speaker, author, and end-of-life doula specializing in grief, trauma, death, dying, oncology-related care, and life transitions. She is a Licensed Professional Counselor and Mental Health Service Provider with Approved Supervisor status in Tennessee (LPC/MHSP-S), a Fellow in Thanatology (FT), and a National Certified Counselor (NCC). Carla has served extensively as a hospice grief counselor and is a trained end-of-life doula through the University of Vermont, where she now teaches as an instructor in the End-of-Life Doula Professional Certificate Program. She provides individual and group therapy for adults, older adults, caregivers, healthcare professionals, and those navigating serious illness, medical trauma, or disenfranchised grief.

Why Consider Integrating Doulas Into Your Hospice Agency?

By the end of this webinar, participants will be able to:

  • Describe the role and scope of practice of end-of-life doulas within hospice care.

  • Identify financial and operational benefits of integrating doulas into agency structures.

  • Evaluate different strategies for doula integration (volunteer, contracted, salaried, etc.).

  • Recognize how doulas can reduce staff burnout and improve patient/family satisfaction.

  • Consider practical next steps for exploring doula integration within their own organizations.

Additional Information

  • Who Should Attend

    Hospice Administrators and Executive Directors, Medical Directors and Physicians, Nurse Managers, RNs, and LPNs, Social Workers and Counselors, Chaplains and Spiritual Care Providers, Volunteer Coordinators, Bereavement Coordinators, Palliative Care Teams, Quality and Compliance Officers, Operations and Finance Leaders in Hospice or Home Health

  • Topic Areas for Growth

    Finance & Operations – emphasizes cost savings, efficiency, and compliance. Innovation in Care Delivery – positions doula integration as a forward-thinking, cutting-edge approach. Staff Support & Retention – highlights reducing burnout, improving morale, and supporting interdisciplinary teams. Growth & Sustainability – underscores building a resilient, future-ready hospice model.

  • Format & Length

    Video format; Total running time approximately 40 minutes and 49 seconds.

  • Enrollment Period for Viewing

    90 Days

  • Cost

    Free Webinar for Informational Purposes

  • Publication Date

    Published August 25, 2025

Increase Your Knowledge.

Discover how doulas enhance both the quality and efficiency of care. Explore practical strategies you can implement now to improve outcomes, support staff resilience, and positively impact your bottom line.

Get Started Now